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My brother and I had an excellent experience with your chapel. It was the first time that we actually had to make arrangements for a loved ones funeral. Everything was made very easy for us at this most difficult time. Thank you very much.
Randy and team thought of every detail and ensured that all my mother's wishes were honored.
Our mom who is our only remaining parent died suddenly on 1/9/19 and our lives changed forever. I never imagined I would be planing her funeral in my 30's. It was such a shock to be making decisions about her burial and funeral on a day that she and I were supposed to have dinner. But thank goodness for the support of Mount Sinai Memorial Chapels who provided us with exceptional support, guidance and a level of trust during this terrible time. Death is never easy, but especially a sudden loss which is a tremendous shock to the entire family. And Gene, Randy and the rest of the team at Mount Sinai made us feel like we were the only ones planning a funeral under duress. They attended to every question we had via email and phone and even made a house call to drop something off after the burial. While this is arguably the worst imaginable situation, we are so grateful for the support and genuine care Mount Sinai took during the entire process. They were extremely respectful to our wishes and needs and made sure everything went off without a hitch. Also, this is worth mentioning, the cost was very reasonable as funerals can be a money pit, but the way in which Mount Sinai keeps their rates down also made this entire situation more manageable as we had no idea the scope of the finances we'd be responsible for when planning the funeral the costs were very reasonable. I sincerely hope I do not have to plan another funeral for a long time, like 50+ years but I will always remember the way in which Mount Sinai made this nightmare easier when it mattered the most.
When my Mom passed away early Saturday morning she afforded us a small window of opportunity to plan a double funeral so she could be buried with my Dad. We were determined to do everything possible to pull that off. However, any effort on our part paled next to the incredible job that Tony did to make it all happen. With multiple complications he pushed and pushed to put it all together. It was far from easy but he made it seem so. With both deaths occurring in Brooklyn, there were many obstacles to be overcome. He kept me updated continuously and did everything humanly possible in his efforts to make it happen. I can’t tell you how important this was to us. Tony’s professionalism, expertise and incredible effort are something for which we are very thankful and appreciative. He truly represents your organization in the best possible way.
Nice job by the Rabbi, during a very emotional time.
I cannot thank you enough for the kindness, compassion and service you gave my family on the death of my father. From the first moment we called, we felt secure that every arrangement would be made and carried out perfectly, and that was a tremendous relief. You helped us through the preparations, the service and burial in Long Island, and all were handled beautifully - with sensitivity and professionalism.
I cannot think of anything you or your staff could have done differently or better to make a very sad time go so smoothly. I appreciate the excellent job you all did to make it as easy as possible.
The staff was absolutely wonderful, they handled everything with such ease. Tony and Art explained every step of the way and truly made us feel part of the family. Would highly recommended Mount Sinai to anyone.
From the initial call to the day of the funeral the staff at Mt. Sinai exhibited unmatched professionalism throughout the entire process. They treated us with dignity and compassion while guiding us through a most difficult time, they are highly recommended.
I’m saddened by Doc’s passing but I’m so grateful that he passed through my life As the retired Chief of Police in Port St Lucie Florida I had the distinct pleasure of having him volunteer his wisdom and counsel to the Officers of the Department. Once you spoke with Jerry he never left without the person smiling, a truly compassionate giving man who mad a difference in so many lives! God Rest His Soul !
Everything was done in a very caring and professional manner. We were all very satisfied.
From my initial phone call to the conclusion of services at the cemetery Mount Sinai Memorial Chapels made us feel at ease and confident with our choice of funeral home. All of the service details were dealt with prior to us even meeting to make the arrangements. I could not ask for anything to have been done better. J.C. J.M
My brother-in-law passed away recently and Rabbi Susman officiated over the eulogy. I was never more impressed with a rabbi as I was with Rabbi Susman--one of the most memorable and beautifully done eulogy I had ever heard in my 73 years of life!
The staff was helpful, kind and respectful from the moment the hospice nurse phoned them until the funeral was completed. You all made it much easier for my family to get through the terrible days following my mom’s death. There were so many details which are impossible to face while grieving. You knew exactly what to do and did it with extreme empathy. We are all very grateful.
Ten years before she died, my mother made all arrangements with the funeral home so there was very little left to do. While most comments are on the funeral, mine are AFTER the funeral. Amy spent a lot of time working with me to have the eulogy listed in place of an obituary and a week after the funeral I went back to get extra pre-printed thank you cards. This was appreciated by all who could not attend the funeral.
Thank you for the very special way you took care of my father's funeral. Everything was handled perfectly and included everything we asked for. If my father were there, he would have been proud of the military ceremony and the speech his grandson made. Thank you for making such an emotionally distressing event into a day to remember with price and nice memories.
Excellent services- kind, professional and respectful. The Funeral Home took care of every detail. Art and his colleagues were wonderful. Thank you.
Extremely helpful when my uncle passed suddenly out of state, and we wanted to have the services 2 days later in NJ. Amazingly, they made it seem effortless and Mount Sinai's people came thru for us. Very much appreciated at a difficult time
Everyone was very caring and professional. My daughter looked beautiful. You made me feel very comfortable in a very hard and difficult time.
Wonderful, warm staff. Could not have done more for our family under challenging circumstances. Highly recommend.
Thank you all so much for helping my family through a very difficult time. You helped us every step of the way in order to ensure that my dad was given the respectful, loving service he so deserved.
your chapel served our very sad event with much respect and professionalism. Krista was our representative at your chapel and she was patient, helpful and had all the information we needed to get through this very difficult time.thank you for all your help.
My family and I so appreciated your patience and kindness that both you and your staff showed during this most difficult time in our lives. Everyone was so compassionate and caring throughout this experience. I could never thank you enough.